Terms and Conditions- Shop Online with Bongster

By adding the items to cart and proceeding with the online purchase, you will have deemed to agree with following terms and conditions for shopping with us:


By using Bongster.sg website , you AGREE to be bound by its CONDITIONS OF USE (set out below), LEGAL POLICY, PRIVACY POLICY and all disclaimers and terms and conditions that appear elsewhere on Bongster.sg Online store. Bongster reserves the right to amend any terms and conditions without prior notice.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.


In these terms and conditions, "we" and "us" means Bongster and "you" means the person, firm or corporation purchasing the Goods indicated in your Sales Order. Unless the context requires otherwise, words spelt with initial capitalized letters are defined terms and shall bear the meanings set out in these terms and conditions. Except to the extent that the subject matter or context may otherwise require in these terms and conditions, (i) expressions including the singular may indicate the plural and vice versa, (ii) expressions indicating any particular gender may indicate all other genders and (iii) expressions indicating bodies corporate may also indicate natural persons and vice versa.

Defined Terms

In these terms and conditions:-

·  "Acknowledgement" means our email acknowledgement of receipt of your Sales Order.

·  "Agreement" means these terms and conditions together with your Sales Order and the Sales Confirmation;


·  "Goods" means any product listed on Bongster Online shop  and for the purposes of these terms and conditions includes services;

·  "Invoice/Receipt" means the invoice/Receipt issued by us to you showing the price of your Goods and which is your proof of purchase;

·  "Price" means the price ascribed to any Goods as set out on Bongster.sg

·  "Sales Order" means the electronic purchase you have made on Bongster.sg

·  "Sales Transaction Number" means your Goods confirmation number issued by us to you upon our acceptance of your Sales Order.

Only persons aged 18 years and above may submit the Sales Order or make any orders, purchases or any other form of request on Bongster.sg .

1 Payment

1.1 Sales Order
All Sales Orders submitted to Bongster through Bongster.sg are subject to our acceptance. Sales Order acceptance and the completion of the contract between you and Bongster will take place upon dispatch to you the purchased Goods, and until that time we reserve the right to reject your Sales Order. Bongster shall be entitled to cancel or terminate the obligations to fulfil any Sales Order, for any reason whatsoever, even after a Sales Order is confirmed by, and paid for by the customer, with or without notice and we shall not be liable to any party for such termination or cancellation. In such event, we shall refund to the customer the price of the Goods purchased.

1.2 Payment Terms

Payment shall be made through paypal or via Bank transfer and only for local Singapore buyers only

1.3 Price
Bongster endeavors to offer you competitive prices on all current products. Bongster reserves the right to change prices for the products displayed at any time.

2 Errors on Website
Prices and availability of Goods are subject to change without notice. Errors will be corrected when discovered, and Bongster reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after a Sales Order has been submitted and whether or not the Sales Order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your Sales Order is cancelled, Bongster will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with the terms set out in "Cancellations, Exchanges and Returns" below.

3 Delivery & Collection Conditions

3.1 Delivery
If you choose for the Goods to be delivered to you, delivery charges on per Sales Order will be charged for delivery (based on total spending) and added to the price of your Goods and reflected in your Sales Order. All Goods purchased from us will only be delivered to addresses within Singapore Main Island and Sentosa Island only (Exclude Restricted Area, eg; Government Facility & Resort World Sentosa). No delivery will be made outside Singapore or to post office boxes.

Delivery will be made within 3-5 days after your order has been processed. A delivery notice will be sent to you via SMS by our delivery agent informing you of your delivery date, time, tracking number and also the contact should you wish to change your delivery details.

3.2 Self-collection
If you choose for the Goods to be collected from Bongster Retail Shop, please bring along these items at the time of collection:

1. Your NRIC/FIN/Passport or Photo ID from a company organization (bearing Name and NRIC Numbers)
2. The purchasing credit/debit card, which should be in your name (unless otherwise permitted by us)
3. Printout of the confirmation email from Bongster.

4 Cancellations, Exchanges & Returns

4.1 Sales Cancellation
Bongster reserves the right to refund you the Price of any Goods which has been paid and received by Bongster, even after the relevant Sales Order is confirmed and payment has been received by us, in lieu of delivery or supply of such Goods.

4.2 Exchange / Return Policy
In accordance with the Consumer Protection (Fair Trading) Act, Bongster reserves the right to prove (or, if the breach appears more than 6 months after delivery, require you to disprove) that the product was of satisfactory quality and otherwise complied with the terms of purchase at the time of delivery.

·  Bring the product back, with the guarantee card and/or your valid purchase receipt from Bongster.


·  For Goods with manufacturer’s warranty , you will need to send the products back to the manufacturer's authorized office with our invoice as proof of purchase.

·  If delivery has taken place, then the refund will exclude delivery charges paid. In the event of a refund, the Price paid with respect to the relevant Goods shall automatically be refunded using the mode of payment with which the purchase was made. Please note the normal processing time for refund requests is 2 - 4 weeks from date of request.

5 Title; Risk of Loss
Title to, and risk of loss of or damage to, Goods purchased shall pass to you upon delivery of the purchased Goods to you.

6 Limitation of Liability
These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Goods and performance of any services in relation thereto and there are no other warranties, conditions or terms that are binding on us except as expressly stated herein. Any warranty, condition or term concerning the Goods which might otherwise be implied or incorporated in these terms and conditions by statute, common law or otherwise is hereby expressly excluded. Notwithstanding the foregoing, nothing in these terms and conditions (a) excludes, restricts or modifies any condition, warranty, right or liability implied into these terms and conditions (including any condition, warranty, right or liability imposed by the Unfair Contracts Terms Act (Cap. 396)) where to do so is illegal or would render any provision hereof void; or (b) shall limit or exclude any liability for death or personal injury caused by our negligence.

Subject to the foregoing, we shall not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability hereunder whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the price of the Goods paid by you to us.

7 Product Display/Colours
Bongster.sg Online store attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the colour you see matches the product colour, as the display of the colour depends, in part, upon the monitor you are using. Where there are accessories or furnishings included in the product image, they are used purely for illustration purposes and will not be included in the final sale of the product.

8 Reviews, Comments, Communications and Other Content
Visitors may post reviews, comments and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a credit card or any other matter. Bongster reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Bongster a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Bongster and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Bongster for all claims resulting (whether directly or indirectly) from content you supply. Bongster has the right but not the obligation to monitor and edit or remove any activity or content. Bongster takes no responsibility and assumes no liability for any content posted by you or any third party.

In addition, if you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit this feedback through a product review. Instead, contact us through email.

9 Variation
We reserve the right to amend, vary and change these terms and conditions at our discretion at any time without any notice to you. Each time you use Bongster.sg, you should visit and review the then current Conditions of Use, Legal Notices and Privacy Policy that apply to your transactions and use of this site. If you are dissatisfied with Bongster.sg, its content or Conditions of Use and Legal Notices, you agree that your sole and exclusive remedy is to discontinue using Bongster.sg. Your continued use of Bongster.sg and submitting of any Sales Order or other request to us shall be construed as your acceptance of any such amendments, variations and changes to these terms and conditions.

10 Disclaimers
By using Bongster.sg, you expressly agree that use of Bongster.sg is at your sole risk. Bongster.sg is provided on an "AS IS" and "as available" basis. Neither Bongster nor affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of Bongster.sg will be uninterrupted or error-free. Neither Bongster.sg nor its Associates warrant the accuracy, integrity or completeness of the content provided on Bongster.sg or the products or services offered for sale. Further, Bongster.sg makes no representation that content provided on our website is applicable to, or appropriate for use in, locations outside of the Republic of Singapore. Bongster.sg and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by Bongster.sg or its Associates shall create a warranty.

Under no circumstances shall Bongster or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use Bongster.sg, including but not limited to reliance by you on any information obtained from Bongster.sg that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of Bongster has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through Bongster.sg.

13 Entire Agreements
These terms and conditions together with your Sales Order constitute the entire agreement between us and you in relation to your purchase of the Goods and supersede any and all statements or other agreements (oral or written) between you and us.

14 Termination of Use
Bongster may, in its sole discretion, terminate your account or your use of Bongster.sg at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. Bongster reserves the right to change, suspend or discontinue all or any aspects of Bongster.sg at any time without prior notice.

15 Contracts (Rights of Third Parties) Act (Cap. 53B)
A person who is not a party these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act (Cap.53B) to enforce any of these terms and conditions.

16 Governing Law
These terms and conditions shall be governed by the law of Singapore. Both we and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Singapore.